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InSight DXP overview
Client onboarding - a strategic battleground
Regulated businesses face mounting pressure to verify individuals and complex business entities - quickly, accurately, and at scale. Client onboarding today has become a strategic battleground with fraud and abandonment rates rising alongside tightening regulatory actions. Manual know your business (KYB) and know your customer (KYC) processes are out, as is operating with fragmented data and disconnected AI tools.
The unified identity onramp
Protect revenue and reputation by transforming onboarding from a rigid hurdle into a seamless gateway. Iron Mountain Digital Client Onboarding is an end-to-end SaaS solution built on InSightⓇ DXP, creating a secure enterprise repository that simplifies complex identity and AML verification. By unifying data through agentic AI and automated workflows, it replaces manual bottlenecks with modern, intelligent decision-making.
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Frequently asked questions
How can organizations reduce onboarding friction with AI?
To reduce onboarding friction with AI, organizations must replace fragmented, manual data entry with an AI-powered orchestration engine. By utilizing intelligent document processing (IDP) and agentic AI, the solution automates document classification and data extraction from complex corporate filings. This allows businesses to transition from manual bottlenecks to automated identity intelligence, accelerating onboarding results from days or weeks down to seconds for low-risk customers.
What are the benefits of a unified KYC and KYB platform?
A unified KYC and KYB platform provides unified intelligence to efficiently manage both individual identity verification and complex corporate onboarding software needs in a single workflow. This integration eliminates "vendor patchwork" by connecting to global registries and over 1000+ global watchlists through a single API. Consolidating these processes helps mitigate regulatory risk, delivers a seamless digital-first experience, and achieves higher compliance ROI by reducing false positives from the high 90% range to approximately 40–50%. 1
1 Celent Research for Iron Mountain, October 2023
How does automated UBO (Ultimate Beneficial Owner) discovery improve compliance?
Automated UBO (Ultimate Beneficial Owner) discovery addresses the complexity of mapping multi-layered corporate hierarchies that traditionally require tedious manual intervention. By leveraging agentic AI and intelligent document processing, the solution extracts data from articles of incorporation and trust documents with unprecedented speed. This enables AML compliance at scale, supporting regulatory rigor while shielding the institution from punitive risk and allowing internal teams to focus on high-value risk strategy rather than manual "document chasing".
Why Iron Mountain?
Iron Mountain offers a secure and robust end-to-end solution powered by aI and backed by 75 years of trusted expertise. Iron Mountain's global footprint spans 141 imaging sites across 45 countries, processing over 2.4 billion documents per year. Iron Mountain securely handles document-centric assets and processes, from transport to digital and physical storage. our team of professionals and our proven platform are trusted by top-performing banks, insurance companies, and financial institutions worldwide.
Global Strategic Partners
Our digital solutions are cloud-agnostic with marketplace availability. We collaborate with top cloud providers for easy integration into your existing IT infrastructure.
Iron Mountain InSight DXP is available on the AWS, Google Cloud, and Microsoft Azure Marketplaces.