InSight DXP: AI-powered
intelligent content platform

Unstructured data management solutions are essential for modern business operations. The vast majority of business information exists in formats like documents, emails, presentations, and media files. Without a proper strategy, this data is often unsearchable, insecure, and underutilized. This creates significant risk and operational inefficiency. Effective management solutions provide the framework to control this information. They turn a potential liability into a valuable corporate asset that can be used for strategic advantage.

• These solutions help mitigate compliance and legal risks by applying consistent retention and disposition policies to unstructured information, ensuring the defensible destruction of expired data.
• They improve employee productivity by making critical information easier to find, reducing the extensive time that is often spent searching for documents across disconnected systems.
• By unlocking insights from unstructured content, these platforms enable better business intelligence, helping organizations understand customer sentiment, identify process bottlenecks, and detect emerging trends.

Implementing a robust solution for managing unstructured data is a foundational step in any digital transformation journey. It provides the control and visibility needed to leverage information assets effectively while protecting them from unauthorized access or breach. Many businesses rely on a third-party provider (3PP) with regional distribution centers to handle both physical and digital asset management. This ensures secure, compliant, and efficient handling of all information types, supporting overall business goals.

Our InSight DXP is specifically designed to manage complex and varied data types. Many businesses struggle with vast amounts of unstructured data from numerous sources. We provide a data platform that ingests, classifies, and enriches this information. This process transforms chaotic data from documents, images, and videos into structured, valuable assets. These assets are then made fully searchable and usable for your enterprise applications and business intelligence tools.

• Our platform uses advanced AI and machine learning for unstructured data processing, automatically identifying and extracting critical information from documents, images, and other media files.
• We provide robust unstructured data management solutions that connect content across different repositories, creating a unified and easily accessible view of your entire information landscape.
• The system applies metadata and data classification upon ingestion, which enables precise governance, retention policies, and the defensible disposition of your critical business records.

By leveraging our InSight DXP, you gain complete control over your information. This control leads to improved decision-making, enhanced operational efficiency, and strengthened regulatory compliance across your organization. By applying AI to unstructured data, we provide the clarity and control needed to reduce the risks of unmanaged information.

To further streamline your operations, you can explore our digital solutions and use cases, which integrate with the platform to create end-to-end business process efficiency.

Our digital experience platform provides a complete, end-to-end framework for managing your entire information lifecycle. It is much more than a simple storage repository; it is a dynamic and interactive digital experience platform. We combine sophisticated technology with secure, reliable infrastructure to deliver a unified view of your digital and physical content. This integration empowers your teams with the critical insights they need to drive business value from previously siloed information.

• The platform centralizes content from disparate sources, including physical records, and various cloud repositories, into a single, cohesive interface for easy user access.
• Specialized AI agents then act as your personal research team, automating information gathering and analysis—like validating data, routing approvals, and summarizing reports—so your team can focus on higher-value activities.
• We offer pre-built, configurable solutions for specific departmental needs, such as Human Resources and Accounts Payable, which helps accelerate your organization's digital transformation journey.

This comprehensive approach transforms all of your data, regardless of its format or location, into a strategic and valuable asset. Our platform enhances collaboration, supports governance requirements, and provides the agility needed in today's digital landscape. Many of our clients find our specialized digital solutions and use cases provide clear roadmaps for implementing these capabilities within their own organizations, demonstrating the platform's practical applications and benefits.

A superior customer experience is built on a foundation of accessible, well-managed, and secure information. The Iron Mountain advantage lies in providing a single, holistic platform to manage your entire information lifecycle, which is critical for delivering the fast, personalized service that builds loyalty.

While other providers may require a patchwork of solutions, InSight DXP unifies all your customer-related information—both digital and physical—into one place. This provides your service teams with the complete, actionable insights they need to resolve issues faster and anticipate customer needs.

This powerful technology is built on a foundation of trust. 95% of Fortune 1000 companies partner with us to handle their most complex information because we prioritize data integrity and security. Our secure, auditable environment helps you manage sensitive customer data in full compliance with privacy regulations, protecting your brand's reputation.

Ultimately, choosing Iron Mountain means leveraging over 75 years of governance expertise to turn your customer information into a competitive advantage.

InSight DXP is specifically engineered to address the significant challenges of unstructured data. This type of information, which includes emails, documents, images, and videos, makes up the majority of enterprise data but is often difficult to manage. InSight DXP uses advanced AI technologies, such as generative and agentic AI to ingest and make sense of this content. This process successfully unlocks the business value that is trapped within it.

• Unstructured data processing begins with ingestion, where the platform uses secure connectors to pull content from various sources like file shares, email servers, and other repositories.
• AI models then perform content classification and entity extraction, automatically identifying key information like names, dates, and contract clauses without requiring manual intervention.
• Once processed, the data is enriched with extensive metadata tags, making it highly searchable and allowing it to be integrated into structured workflows and powerful analytics engines.

This automated process transforms large volumes of chaotic, unstructured data into a governed, organized, and valuable corporate asset. By doing so, InSight DXP enables businesses to improve decision-making, adhere to regulatory compliance, and automate previously manual tasks. Effective unstructured data management solutions are foundational to any digital transformation initiative. These platforms provide the tools needed to manage information across its entire lifecycle, from creation to secure disposition, putting data to work for your business.

A data experience platform integrates several key technologies. It delivers a unified and interactive view of an organization's information assets. Unlike traditional data management tools that focus solely on storage, a data experience platform is built to make data accessible, understandable, and actionable for business users. It acts as a central hub for information. It connects disparate data sources and provides the tools needed to analyze and visualize the information contained within them.

• A core component is a unified data fabric that provides a single point of access to information stored across disparate sources, cloud environments, and physical archives.
• These platforms include powerful analytics and visualization engines that allow users to explore data, identify patterns, and generate insights through intuitive, user-friendly dashboards.
• Robust governance and security layers are essential to control, data access through user permissions and log all activities for complete audit and compliance purposes.

Together, these components enable a holistic approach to information management. The platform transforms raw data into a curated experience. This transformation empowers employees to make more informed and timely decisions. Many digital experience platform companies offer these solutions as contract services, providing overflow capacity and expertise. This allows businesses to implement advanced data strategies without requiring extensive in-house resources. The goal is to democratize data access while maintaining strict control over your information.

Yes, we offer an intelligent data platform to organizations around the world. As a global leader in information management, we provide solutions that are tailored to meet local compliance and business requirements. We support our customers through a network of regional experts and secure facilities, ensuring consistent service delivery. The following are examples of countries where our digital solutions are available.

• United Kingdom: We offer a digital experience platform to ingest, manage, and enrich your physical and digital data, providing a unified view to unlock value and insights from your information.
• Australia: We offer a digital experience platform to ingest, manage, and enrich your physical and digital data, providing a unified view to unlock value and insights from your information.
• Canada: We offer a digital experience platform to ingest, manage, and enrich your physical and digital data, providing a unified view to unlock value and insights from your information.
• India: We offer a digital experience platform to ingest, manage, and enrich your physical and digital data, providing a unified view to unlock value and insights from your information.
• Germany: Wir bieten eine Digital-Experience-Plattform zur Erfassung, Verwaltung und Anreicherung Ihrer physischen und digitalen Daten. Sie bietet eine einheitliche Ansicht, um den Wert und die Erkenntnisse aus Ihren Informationen zu erschließen.
• France: Nous proposons une plateforme d'expérience numérique pour ingérer, gérer et enrichir vos données physiques et numériques, offrant une vue unifiée pour débloquer la valeur et les informations de vos données.
• Spain: Ofrecemos una plataforma de experiencia digital para ingerir, gestionar y enriquecer sus datos físicos y digitales, proporcionando una vista unificada para liberar el valor y los conocimientos de su información.
• Brazil: Oferecemos uma plataforma de experiência digital para ingerir, gerenciar e enriquecer seus dados físicos e digitais, fornecendo uma visão unificada para desvendar o valor e os insights de suas informações.
• Mexico: Ofrecemos una plataforma de experiencia digital para ingerir, administrar y enriquecer sus datos físicos y digitales, proporcionando una vista unificada para desbloquear el valor y los conocimientos de su información.