Asset Lifecycle Management (ALM)

Secure, sustainable hardware asset management and IT asset disposition

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End-to-end IT asset lifecycle management

Asset lifecycle management is a strategic, intentional practice – whether it be managing end-user devices or data center equipment. Logistics and storage requirements add complexity to securely managing your IT hardware throughout its lifecycle through end of life.

Iron Mountain Asset Lifecycle Management is a world leader in secure IT asset management and is trusted by more than 90% of the Fortune 1000 for over 70 years. We deliver secure, sustainable hardware asset management and IT Asset Disposition (ITAD) services on a global scale.

Our end-to-end services, available in over 30 countries, include best-in-class logistics and chain-of-custody, data sanitization, and certified decommissioning, with a focus on maximizing value, reuse and minimizing emissions and e-waste.

ALM customer information center

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What we do

We are committed to helping our customers optimize their lifecycle and the value of their IT assets, both corporate end-user devices and data center equipment.

*Service availability varies by location

Plan

During the planning phase, we align an Iron Mountain service plan with your asset lifecycle management strategy, including discussions around API integrations, reporting requirements, and more.

Configure & deploy

Upon purchase of your IT hardware, our inventory management, including asset receiving, tagging, tracking, and storage, ensures that your IT investment is well-managed and available for deployment when you need it.

Our configuration services, which include imaging and kitting of end-user devices, paired with our reliable logistics and managed deployment options ensure on-time and ready-to-use deliveries.

Maintain

With maintenance and upgrade services, including advance exchange, in-warranty returns, screen repair, battery replacement, and memory and/or storage upgrades, we can keep your existing inventory of end-user devices in usable, working condition.

Reuse & retire

Starting with expert onsite decommissioning or streamlined collection of assets and certified data sanitization, we offer our customers a secure path to reuse. Assets and components can be refurbished for redeployment or resale.

For assets with no recoverable value, physical destruction and e-waste recycling ensure secure and responsible disposal of end-of-life equipment, reintroducing valuable materials back into the supply chain.

ALM ServiceNow integration

Iron Mountain ServiceNow Integration

According to Gartner^®,

“The three most important tasks to execute correctly, and to which ITAD executives should pay special attention, are transportation logistics/chain of custody, data sanitization, and recycling. These three tasks represent the greatest risk in the ITAD process, and they should be handled by an experienced, well-vetted ITAD service provider.”

Iron Mountain is recognized as a Representative Provider in the Gartner Market Guide for IT Asset Disposition for the fifth time consecutively.

Download your complimentary copy of the 2024 Market Guide.*

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*Gartner Market Guide for IT Asset Disposition; Rob Schafer, Christopher Dixon; November 6, 2024 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner Logo: GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Dive deeper into our services for:

End-user devices

Services that maximize the usage of end-user devices, including storage, logistics, deployment, device retrieval, refurbishment, sanitization, reuse, and e-waste recycling.

Learn more

Data center ITAD

Comprehensive data center end-of-life services including secure logistics, data sanitization, value recovery and e-waste recycling.

Learn more

The Iron Mountain advantage

The most secure, sustainable and scalable asset lifecycle management solutions for your corporate end-user devices and data center assets.

Best-in-class data security
Our renowned secure chain of custody extends from our facilities to our fleet of secure trucks delivering industry-leading logistics. We also boast Teraware, a world-class data sanitization platform that is purpose built for the enterprise, ensuring complete data destruction, meeting NIST 800-88 standards.
Advanced sustainability
With a focus on circular principles, our services maximize asset usage, promote reuse and minimize CO2 emissions and e-waste. We also deliver an Environmental Benefits Report that quantifies and highlights your contributions to your organization’s sustainability goals.
Unmatched experience & reach
Processing more than 45 million kilograms of e-waste annually and operating in 30+ countries across 6 continents, our consistent global approach delivers reach and scale. We are a partner to some of the world’s largest hyperscalers and enterprises.

Data security and secure chain of custody

Data sanitization

Teraware guarantees 100% sector-verified data erasure for data center assets and end-user devices.

Onsite or offsite data destruction

Our shred vehicles are equipped with precision destruction equipment, security controls and tracking devices.

Complete, audit-ready reporting

Serialized certificates of sanitization ensure audit-ready reporting.

Optimize the lifecycle of your IT assets to achieve maximum use and sustainability

We fully embrace the circular economy, helping our customers transition from a traditional linear supply chain model to circular alternatives. When implemented effectively, this shift delivers powerful benefits to your business that include extending the life and usage of your IT hardware and significantly reducing carbon emissions and e-waste.

Learn more about our approach to sustainability and the circular economy here:

View the 2024 ALM sustainability update

Certifications and standards

We uphold industry standards and are certified by standards-setting bodies through regular audits of our facilities and processes. To get a detailed list of all our accreditations, visit our ALM Certifications & Standards page.

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Asset Lifecycle Management (ALM)

IT asset lifecycle management (ALM)

End-to-end IT asset lifecycle management

ALM customer information center