Digital Solutions

Accelerate time to value with AI-powered document enrichment

Free data for deeper insights that empower intelligent decision-making

From unstructured data and manual processes to unprecedented productivity

Don't let manual document and data processes hold your business back. The chaos of unstructured, disconnected information creates operational bottlenecks and data risks, making it difficult to find critical insights and respond to market changes quickly.

With Iron Mountain InSight^® Intelligent Document Processing (IDP), part of Iron Mountain DXP, you can transform unstructured data into actionable information. This low-code solution provides the perfect blend of AI speed and human precision. It uses AI to automatically extract and classify data from documents, intelligently flagging discrepancies for human review, while also minimizing data risk by detecting and redacting sensitive information.

Quickly turn disconnected assets into usable data by digitizing, splitting, extracting, classifying and verifying information with speed and accuracy so you can make more informed decisions, and provide better customer service.

Increase productivity and efficiency by creating your own customized, automated document processing workflows, and/or leverage our team of AI experts, so you can innovate and grow.

Reduce time, effort, and cost in responding to discovery requests and audits by validating data through a multi-layered approach and proactively flagging data discrepancies, so you can comply with confidence and respond quickly to audit requests.

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The results speak for themselves

~$1M
in savings labor cost with automated data extraction
15M
documents processed/day
>50%
reduction in labor costs
2x
operational speed
33%
improvement in customer onboarding
97%
average extraction accuracy rate

The transformative power of InSight IDP

Streamline operations

Automate your document workflows to enhance efficiency and minimize manual intervention. The platform digitizes and intelligently processes digital and physical documents, validating and enhancing data to streamline operations.

Connect ecosystems

Connect the solution with your existing applications and business processes to promote a seamless flow of data and foster collaboration across your systems and teams.

Maximize productivity

Boost operational efficiency by optimizing tasks and minimizing manual processes. The platform helps reduce rework and enhance efficiency by detecting exceptions and missing information early.

Unlock insights

IDP adds context to unstructured data, so you can make intelligent, data-driven decisions. By integrating extracted and validated data into your existing business systems and workflows, the platform provides business users with enriched, context-aware data that can be searched, queried, and used to uncover valuable insights, enhancing everything from compliance to end-to-end automation.

Scale confidently

Handle growing document volumes with ease using the platform's scalable architecture. You can maintain consistent performance and accuracy as demands increase, thanks to its ability to handle petabyte-scale data ingestion and support over 100 languages with advanced OCR.

Reduce risk

Minimize risk of data exposure by using AI technology to automatically detect, encrypt and redact sensitive information—like names, SSNs, and addresses.

Awards and recognition

InSight Intelligent Document Processing capabilities

Data capture annotation
Text extraction
Signature detection
Forms and contract parsing
Automated machine learning
Template-based model extraction
GenAI-powered document understanding
Document splitting
Data validation
Human-in-the-loop (HITL)
Specialized AI agents

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Customer Success Stories

Frequently asked questions

Who can access my documents?

Iron Mountain’s Implementation team meets with your organization to learn how your organization wishes to handle documents: by department, floor, individual, etc.

Iron Mountain then sets up your users, user groups and data security rules to ensure that the proper people have access to your information. Post implementation, your administrator users will be able to update your user groups and maintain users.

Learn more about privacy and data protection at Iron Mountain.

How does Iron Mountain ensure that only the right users access information?

Data security is paramount to any organization, and Iron Mountain makes this easy with metadata-based security capabilities. Metadata security rules can be set up by your administrator and assigned to users either at the individual or user group level. This ensures that users are only accessing the information that they should.

Can I use InSight for my documents that have been previously digitized?

Yes, you can easily ingest your digital documents and add index data to help centralize your information.

Ingestion from the following repositories is also supported:

Iron Mountain Connect via Image on Demand (IOD)
Amazon^® Web Services (AWS)
Google Cloud
Enterprise Content Management (ECM, including but not limited to SharePoint, Alfresco, and OpenText)
Google Drive
Dropbox
Network File Systems (NFS)

…as well as data from tapes, photos, audio, and videos.

What happens to our physical documents that are digitized by Iron Mountain?

You’re able to select from several disposition options for your physical documents:

Your physical documents can be returned to you
Your physical documents can be stored in an Iron Mountain record center
Your physical can be securely shredded

Are these SaaS solutions scalable?

Yes, these solutions are able to accommodate any number of users and store vast amounts of data in multiple countries.

Is my data recoverable in the event of a disaster?

Your data is stored in the cloud for a length of time that is based on your contract and your organization’s retention requirements. The InSight customer care team is your main point of contact for disaster recovery assistance.

Is my data recoverable in the event of a disaster?