Streamlining immigration documentation processes reduces time and cost

Business challenges

Immigration documentation is complex to navigate. Filings and applications are also high volume and often received in paper form, exacerbating processing and handling complexities. In addition, in the U.S., for example, application volume is skyrocketing year-over-year. These factors work together to create long response times, backlogs, and costly processes, which elevate risks and inefficiencies.

Since there are often many forms for applicants to complete, it is challenging for governments and corporations to manage case documentation in an organized way. Immigration documents must also be easily transferred to immigration agencies, attorneys, accredited representatives, and human resource professionals. Further, both individuals and corporations are required to meet compliance requirements. For instance, corporations must comply with form I-9, document retention, and form completion.

To resolve these processing challenges, immigration documentation in all geographies, and for governments, corporations, and individuals, is a process ideally suited for digitization, intelligent document management, and automation.

Impact

The timely and accurate processing of immigration documentation impacts lives. Without process improvements, current processes, application volume, and backlogs will continue to hinder case completions.

For example, the United States Citizenship and Immigration Services (USCIS) received 10.9 million filings in 2023. While a record number of completions--10 million pending cases--were also achieved, the USCIS reduced the overall backlog by 15%. However, since delays and backlogs have been building up over time, the USCIS still faces a 2024 backlog of 9 million pending cases and a net backlog of 4 million. In terms of delays, the USCIS decreased processing time from 10.5 months to 6.1 months in 2023 but is still recovering from historical challenges, leaving room for additional improvement. These impacts have a domino effect on corporations and individuals awaiting case resolutions.

What if you could

Digitize and automate immigration-related documents and processes to increase responsiveness, reduce risks, and quickly access what’s needed when it’s needed. With minimal manual processing time and effort, you can streamline immigration processing, fully digitize immigration-related documents at scale, and create an efficient document management system.

You can overcome immigration document management challenges by digitizing records into data you can access, automate, and rapidly process to:

• Reduce delays and backlogs by streamlining processes
• Digitize paper immigration documents at scale
• Decrease costs and handling associated with paper processing
• Automate metadata extraction and ingestion processes for improved accuracy
• Build workflows to bolster process efficiency
• Obtain intelligent search tools to find data and relevant documents quickly
• Improve customer experiences with accurate, responsive processing
• Automatically apply document retention rules
• Achieve a secure chain of custody
• Protect records in the case of a cyberattack or natural disaster