Transforming your physical-to-digital mortgage process

Solution Guides

Declining mortgage origination revenue is driving operational cost reductions and third-party outsourcing

June 30, 20256  mins
Transform your post-closing mortgage process

Challenge 

US mortgage originators continue to experience reduced loan volumes and less revenue due to high interest rates and intense competition. McKinsey & Company reported that the mortgage landscape changed over the past five years as customers continue to embrace digital channels and as retail banks lose market share to nonbanks.1 These dynamics, along with an intensifying regulatory environment, an emerging hybrid workforce, and pressure to reduce operational costs, are leading companies to outsource their physical footprint and find automated solutions to streamline and digitize processes.

Managed services solution

Accelerate outsourcing of a cost-effective and automated digital mortgage process

Remain compliant and maintain collateral security with Iron Mountain Digital Mortgage solution. Made up of expertly trained teams, digital mortgage accelerator processes, and an intelligent software-as-a-service (Saas) technology platform called Iron Mountain InSight Digital Experience Platform (DXP), this bundled offering gives you the opportunity to:

  • Reduce and scale opex costs in line with revenue streams
  • Improve loan quality and delivery timelines to investors
  • Unlock valuable knowledge from your data for new revenue-generating activity
  • Maintain investor and regulatory compliance by driving quality

Streamline complex mortgage workflows with AI, accelerating loan processing and enhancing compliance

The Digital Mortgage solution demo emphasizes AI-driven automation of document validation, data verification, and exception management, showcasing improvements in efficiency, accuracy, and risk mitigation.

InSight Digital Experience Platform (DXP) automates the ingestion of documents and media across physical and digital channels.

How it works

transform your mortgage

What you gain

Business results from an experienced and trusted partner — we are a proven mortgage managed services provider that enabled a major credit union to:

  • Improve its efficiency with shortened cycle times
  • Achieve scalable YOY growth
  • Reduce its loan review costs, minimize buyback risk, and cost-effectively create a digitized process

Acceleration of your digital transformation - You can:

safety and security

Securely and cost-effectively digitize, store, automate, and unlock key collateral loan documents

backup

Automate the document-centric mortgage processes with intelligent workflows and exception handling using artificial intelligence and machine learning that adhere to compliance requirements

laptop profile screen

Unlock value from the dashboards and reporting information, accelerating your loan pool certification process and salability into the secondary market