City and county government – Delivering more robust citizen services through digital transformation

Delivering more robust citizen services through digital transformation

The success of every local government in meeting the demands and expectations of the citizens they serve is dependent upon the effective management of information - through the entire information lifecycle. Cities and counties are especially challenged with increasing volumes of both physical and digital information that they must protect to ensure an individual's security and privacy. They must also play a role in preserving the history, heritage, and culture of their communities.

Effective information management plays a critical role in the digital transformation efforts of city and county governments. As service delivery continues to transform through integrated technology and automated workflows, the modernization of data and information management will provide additional benefits in terms of optimized processes and enhanced employee productivity. As your agency looks to transition from legacy infrastructure to a more modernized environment while navigating the complexities of a hybrid physical and digital world - Iron Mountain can help create a digital transformation strategy that unlocks the value of your information.

Our services help you:

• Transform the delivery of citizen services
• Increase operational efficiency
• Manage information growth
• Reduce costs
• Mitigate risks

Iron Mountain provides solutions to help city and county governments manage the entire information lifecycle. Our capabilities include colocation and datacenter services; workflow automation; document scanning and migration services; content analytics; and data management. Combine that with our information governance expertise and Google Cloud Artificial Intelligence (AI) and Machine Learning (ML) capabilities, local governments can:

• Transform delivery of citizen services with better access and use of information that improves insights
• Increase operational efficiency with streamlined processes and best practice workflows
• Manage information growth and scale on-demand
• Reduce costs
• Mitigate risks

Iron Mountain Government Solutions (IMGS), a division of Iron Mountain Inc., is dedicated to providing secure, cost-effective information management solutions to government and educational entities across the country. For more than 60 years, we have empowered our customers to improve citizen and student services - as well as their own operations - by providing full information lifecycle management solutions that lower costs, protect information, and accelerate digital transformation.

For more information on how Iron Mountain can support your information management and digital transformation efforts, please email us at sled@ironmountain.com