Unlock operational excellence

Challenge

Banking and financial institutions face enormous and fluctuating transactional volumes across retail, commercial, and investment sectors, as well as other financial documents, all within stringent industry regulations and evolving client expectations. To drive efficiency, cost predictability, and scalability while tackling document-centric and manual processes, various documents and media types, outdated technology, cumbersome internal procedures, multiple partners, and vast real estate, many turn to intelligent business process management (iBPM) services. These services address the high costs, fragmented processes, and siloed information.

Impact

The inefficiencies of legacy systems founded on document- driven processes impact a financial institution’s bottom line. Escalating processing time, errors, and costs often leave these institutions struggling to streamline operations or offer new services. Operational modernization can improve delivery, but that transformation is expensive, time-consuming, and requires expertise. All these challenges stress the ability to grow and scale, which is critically important to the competitive financial sector.

What if you could

What if your financial institution could:

• Drive more predictable and optimized costs
• Improve operational efficiency and turnaround times while decreasing error rates
• Better respond to business opportunities and scale growth

Iron Mountain Intelligent Business Process Management (iBPM)

For financial institutions that need to transform document-driven processes, iBPM offers holistic managed services and deep document management expertise that address your operational challenges while optimizing costs and resources, enhancing efficiency, and scaling seamlessly.

Our managed service is unique because we leverage our global heritage of document management domain proficiency, advanced technologies, real estate, transportation, and dedicated teams to achieve cost predictability, meet service level agreements (SLAs), and respond to growth opportunities.

By modernizing your document-driven processes, our approach is tailored based on your business needs, supporting your digital journey. We agree upon SLAs augmented with reporting analytics that give you insights for more informed business decisions