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Iron Mountain InSight Content Management

Enable a "single-pane-of-glass" view of your digital and physical documents and automate manual processes

Transform paper-based processes to digital

When you still have paper and manual steps in your organisational processes, much of your employees’ time is wasted on tactical and administrative tasks. Streamline your processes while freeing up time to spend on more strategic activities with Iron Mountain InSight Content Management.

Iron Mountain InSight Content Management is an enterprise content management platform delivering comprehensive solutions for the full information management lifecycle, from managing the creation, capture, indexing, storage, retrieval to disposition of records and information assets as well as the automation and enhancement of any paper or manual driven process.

Content Management

Key features

InSight Content Management is part of Iron Mountain InSight Digital Experience Platform (DXP), our scalable end-to-end software-as-a-service (SaaS) platform. The modular platform allows you to incorporate Intelligent Document Processing and Information Governance capabilities to transform your information experience.

Break down information silos by accessing and managing your digital and physical information in a secure, unified platform. Integrations with common business systems such as enterprise resource planning (ERP), customer relationship management (CRM), and content management systems (CMS), enable you to quickly access all your content in a “single-pane-of-glass” view. Role-based access control restricts data access to authorized users only.

Generative and agentic AI enables rapid document understanding and intelligent decision-making from unstructured data. Specialized AI agents quickly deliver relevant results—including generated documents and visuals—from natural language queries across all data, with easy sharing of insights and information directly with stakeholders. Automated workflows increase efficiency and productivity.

Drive your digital transformation forward

Support paperless initiatives

Through a combination of Iron Mountain’s document scanning expertise, infrastructure, and a modern, secure cloud storage repository, we can help you transition physical information to digital. Easily place digital file delivery orders with status tracking for your physical information stored with Iron Mountain.

Unite your digital and physical information

Manage information consistently across channels via a single web-based application. Connect information across multiple sources through integrations with your key business processes and systems. View and edit metadata for both physical and digital content. Optical character recognition (OCR) is available to make your information easily searchable.

Boost productivity

Enable your organisation to streamline business processes, improve productivity, and shorten tasks’ cycles with low-code and templated case management workflow and automation. Customisable dashboards provide the right information to users based on their role.

Unlock insights into your information

Users can quickly understand documents by querying and leveraging pre-built AI prompts to summarise the documents’ content in seconds.

Make actionable decisions for legacy records

Users can search, view, edit, share, download, and group assets, utilising a pluggable document viewer or integrating the content directly into their existing workflow tools through standard application programming interfaces (APIs).

Streamline compliance

Systematically apply retention and data privacy policies to both digital and physical content so you can manage and enforce obligations for relevant content. Maintain control of your information with audit trails that track changes and the ability to place legal holds and approval orders for both destruction and physical orders.

InSight industry solutions

Get a head start on your unique configuration needs using a variety of pre-built solutions, including but not limited to:

We make it easy to get started.

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